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Kayshia Rosenbury, 28
Consumer Banking Officer/Sales Manager at
Simmons First National Bank
The world of banking acquisitions might seem like a cut-and-dry affair, but Kayshia Rosenbury knows better. Simmons First National Bank expands by buying other banks, and when it’s time to bring those employees—who often feel uprooted—into the fold, Rosenbury is Simmons’ go-to gal.
“It’s cliché, but these are families,” she says. Customers and employees alike can get frustrated with change. Rosenbury developed her own full-day curriculum for bringing new employees into the Simmons fold. “Often they’re craving a pep rally,” she adds. Rosenbury also spearheads Simmons marketing and events, including the bank’s successful program a Day at the Ballpark, where clients and prospective clients spend a day with the Springfield Cardinals and an evening at the ballpark. “Clients and prospects aren’t used to a bank doing something for them,” she says. “It pays for itself.”
Perhaps the role closest to Rosenbury’s heart is as a board member for Habitat for Humanity. Rosenbury herself grew up in a Habitat home, an opportunity that she says shaped the rest of her life. “Now I’m building my own family on that structure that Habitat built for us,” she says. “I owe them a lot.”
Rosenbury also donates time as a member of the Junior League of Springfield and a longtime volunteer for Ronald McDonald House.
Occupation: Consumer Banking Officer and Sales Manager for Simmons First National Bank
Education: Bachelors from Missouri State University
1. How did you end up at your current job/profession?
While in college my friend got a part-time teller job and found out if she referred a new hire she would get a bonus. We were poor college students, so I applied for a job and we split the money when I was hired. I had no clue how much I would enjoy banking. The interactions with customers are short but very powerful. When I had to leave the bank to get an internship for my final years of college I knew I wanted to be back in banking soon. A few months before graduation my boss contacted me and asked me to be a part of his new team. I came on originally as the Assistant Branch Manager. When we were bought by Simmons First I was interviewed and promoted to my current position.
2. Where do you find passion to do what you do?
I have a passion for people and making everyone I have contact with feel respected and comfortable. I take a sincere interest in people because everyone is interesting in their own way. If you couple that with an inability to say “no” and “I don’t know” you will find the reason I enjoy my career and my work in the community.
3. Tell us about your family.
I am married to Charlie Rosenbury (some would insert how incredible their spouses are here, but I can’t even begin to explain how great he is, so I will just stop before I fall short). We eloped to Zion National Park. It was the best camping trip of my life! We had our first little one, Rachael, in August 2012. She is the most fun-loving and beautiful little kid I know (probably because I’m her mom).
We must love sleep-deprivation, because around the time Rachael turns 18 months we will be welcoming the next addition to our family. We are waiting for the big day to find out the gender. Charlie’s parents know what we are having. It was a birthday gift to his mom. My parents are scared to open the envelope because they say they may spill the beans. The exciting news about this birth is we are going to stay home for the delivery. We love our midwife and couldn’t be more relaxed to know we get to greet this little one in our cozy home without the beeps, alarms and bustle of a hospital.
4. What are your hobbies (when you’re not working)?
When I am not working (and when I was not pregnant) I fell in love with running and was training for a half marathon when I found out Rachael was on her way. Running was a great way to make my mind shut up and I loved the adrenaline boost after the “wall.” Getting up early to run made me feel like I was stealing a part of the day that no one else knew about.
Not sure if it is a hobby, but I tend to geek out making our weekly meal plans. Planning non-processed, healthy meals for my family sometimes wakes me up in the middle of the night to complete. I have learned how to make my own applesauce, chicken stock, granola, etc. Knowing that I am filling their bellies with good, “real” food makes me proud. It is a lot of time, but a lot fun!
Camping is another favorite hobby of mine and my family’s. Charlie and I loved camping before we had kids. We went on our first trip as a family last fall. It only took minutes at our campsite before Rachael was covered in dirt, playing with rocks, swimming in the lake and having the time of her life. Our plan is to go camping as a foursome in late spring this year.
5. Are you involved in any charitable organizations? (If so, what are they, and what is your role? Why is it important to you?)
Habitat for Humanity of Springfield; Selection Committee Volunteer, Advocacy Committee Volunteer and new board member.
Why am I passionate? Before a year ago, I was not able to share my story, but with my commitment to serve with Habitat, it is time for me to open up. I know the power it has on a struggling family to be given a hand up… not a hand out. When a family (no matter the makeup) is left to struggle with the fear and uncertainty about their living arrangements it quakes the foundation of their livelihood. It creates stress on the parents and insecurities in the children. My mom, brother and I lived in run-down duplexes, drafty trailers and sub-par homes. We moved many times, and although my mom tried to manage multiple jobs to keep us afloat, it never quite got us out of the cycle of poverty. On December 19, 2000 we moved into our Habitat for Humanity home… built by our own hands and the hands of the people who loved us too much to see us struggle anymore. I owe a lot to Habitat for what they did for our family, and that is why I am passionate about my service to them.
Junior League of Springfield; Member.
I serve with many amazing women in Junior League. If you think the Junior League is for socials and ladies’ nights then you should spend a year accomplishing the things a Junior League member does.
Ronald McDonald House; Family Dinner Volunteer.
A handful of Sundays each year, you can find me and my coworkers rolling up our sleeves and cooking a homemade meal for the families staying at RMH. It is priceless for the families who have a sick little one at Mercy or Cox, to be able to rest their heads down the hall or down the block from their babies.
Great Circle; Adopt-A-Cottage Volunteer.
Every month I help plan and get to hang out with our cottage. We have had tie-dye and snow cone parties, outings at the Springfield Cardinals, dinner at Nakato, field trips to The Discovery Center, etc. The children staying at The Great Circle are all amazing kids who are overcoming big obstacles. When we show up to spend time with them, it makes my month!
Go Red for Women; Luncheon Planning Committee Volunteer.
For the 2012 and 2013 luncheon, I had the extreme honor of being the Open Your Heart Chair. My commitment to Go Red comes from an understanding that heart disease in women is sometimes silent and always dangerous. Heart Disease is the No. 1 killer of women and the more people out there educating the more women we can help.
The United Way of the Ozarks; Allocations Committee Volunteer.
It is a part of my corporate culture to support our local United Way. I volunteer with the Allocations Committee because I want to invest more than just money in The United Way.
In the past I have been a volunteer instructor for Junior Achievement at Boyd Elementary and Wilder Elementary. I was a Big Sister to one pretty cool kid before I became a mom. She was so sweet and always made me crafts.
6. Are you a member of any professional organizations? (If so, what are they, and what is your role?)
I am a member of The Springfield Chamber of Commerce and The Network.
7. How would you define the secret to success?
The preceding CEO of Simmons First is an incredible and compassionate leader. Before his retirement last year, he invited the young professionals in our company to come to his office for a fireside chat. Before that meeting, I thought the secret to success was to be on time and work hard. The meeting helped me focus my efforts and understand how those things are important but not the whole picture. These are the points he made that spoke most to me.
* Volunteer for the jobs that other people don’t want to do.
* Make a difference in your job, your community and the lives of others.
* Just be yourself.
8. What's your favorite thing about your career?
I love knowing that every day my passion for people and their needs puts a personal spin on a faceless industry. My team shares my passion, and you can ask anyone that has come into our bank; there is something wonderfully different about the way we treat others.
9. What's your favorite thing about working in 417-land?
We really have it good here. It is not expensive, and we have a growing downtown with a music and art culture unheard of in a Midwest community of our size. I have been able to easily surround myself with wonderful people and my kids will go to great public schools.
10. If you could go back and give the high school version of yourself one piece of advice, what would it be?
Life is much bigger than your hometown.
11. What was your “dream job” at age 5?
Until I was about 10, I wanted to be the first woman president.
12. List three traits that define a successful career:
Ability to give credit to the team.
Alignment of professional and personal principles.
13. Why are you a 20 under 30?
I give up. Why am I a 20 under 30?
14. What projects do you have on the horizon at your job that you’re excited about?
Learning more about commercial loans and further honing my business development skills.
15. What completed project are you most proud of?
I am proud that I have survived my first year as a working mom.
Fill in the following blanks with five words or less:
Marrying my best friend makes life worth living.
A day at work wouldn't be complete without a good laugh or cry.
Ten years from now, I hope I'm just as happy.
If I won the lottery tomorrow, I would hide.
The best part about being a 20 under 30 is making my family proud.